Who we are

Started on a couch.
Still obsessive
about every detail.

26
Flats across SLC & Detroit
4.96★
Avg. Airbnb rating
4,690+
Guest reviews
2011
Hosting since
The story

Early believer. Couch sleeper. Still obsessive about it.

In 2011, Clifton was working at ThoughtLab — a design studio in downtown Salt Lake City — when he listed his first flat on a then-obscure site called Airbnb. He was among the very first hosts in Utah. Nobody knew what it was. He figured it out anyway.

As guests kept booking, there was a problem: he'd given up his apartment to make it work. So he slept on the couch at the ThoughtLab office — for months — while hosting those first 110 guests himself. Checking them in, answering every message, doing every load of laundry.

It worked. He added another flat. Then another. The operation grew until going it alone didn't scale, and partners joined to take it further. The full-circle moment: he later came to own a flat in San Francisco, across the street from the house where Airbnb was founded. He still doesn't think that's a coincidence.

That's why we know which drawer sticks. Why we've already fixed the thing you were about to message about. And why you get a real person's number, not a support queue.

Clifton Tolboe

Salt Lake City native. Skier, runner, and the person most likely to rearrange the furniture before a guest arrives. Handles operations, design, and the obsessive pre-stay checklist.

🎿 Skier 🏀 Jazz fan 🍜 Foodie 🤓 Nerd
Colby Morley

Detroit enthusiast and the reason the Brush Park properties are as good as they are. Handles guest experience, growth, and finding the next great property before anyone else does.

🏒 Red Wings 🎵 Motown 🏛 Architecture 🌊 Sailor
What we believe

The things we refuse to compromise on.

🛏
The bed matters most
Every flat has a real mattress, real pillows, and real linens. Not the cheapest thing that photographs well. You will sleep.
Fast WiFi, no excuses
We test the connection before every stay. If you need to work, you can work. If you need to stream, it streams. Not negotiable.
🔪
The knife is sharp
It's our shorthand for "the details are right." Sharp knives, working can opener, enough towels, a full roll of toilet paper. Basics done with care.
🙋
Real humans, fast
You reach us directly. No support queue, no bot, no escalation. We answer our own messages and we do it quickly.
🏙
Location is everything
Every property is walkable to the best parts of its city. We don't do "great for the price if you have a car." We do downtown.
💸
Book direct, save real money
No platform fees when you book with us. Same property, same quality, ~15% less. Your money goes to the people who actually care.
Where we are
Salt Lake City

24 flats across the Granary District, Downtown, Sugarhood, and 9Line. Thirty minutes from the best powder skiing on earth, walkable to everything worth eating and drinking in the city.

Browse SLC flats →
Where we are
Detroit

2 exceptional flats in Brush Park — steps from Little Caesars Arena. Victorian mansions, striking new builds, and a city that keeps proving everyone wrong. We love it here.

Browse Detroit flats →
Join the team

We're always looking for good people.

LCF is small by design — every person on the team touches the guest experience directly. We're not hiring to fill a box. We're looking for people who care about the details as much as we do.

If any of these sound like you, send us a note:

You're in Salt Lake City or Detroit and you care about hospitality
You notice when something is off — and you fix it without being asked
You're great with guests: warm, fast, and calm under pressure
You're interested in property management, operations, or real estate
You have a skill we haven't thought of yet
Send your resume →

Email us at contact@lakecityflats.com — attach your resume, any relevant links, and a short note about why you'd be a good fit. No formal cover letter required.

Stay in the loop
New flats, powder days, and Detroit events.
Occasional notes from the team. No spam, ever.
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